The Galaxy S7 is one of the coolest phones on the market with a great display, plenty of power, and usually pretty reliable performance. However, more and more users are finding they are having issues connecting to local WiFi connections, and can’t use the phone to the fullest extent. Here, we take a look at several causes and solutions for WiFi connection issues on your Samsung Galaxy S7.
Solution #0: Are You Sure It’s The Phone?
It may sound silly, but checking to make sure that the router or modem isn’t the source of the problem is an often skipped step. Try to get a connection using another device. If you can’t, reset the connection and hope for the best. If you can however, then we are at least certain there is an error between just the phone and the connection itself.
Solution #1: The IT Standard
When something to do with tech malfunctions, it’s best to first turn it off, then turn it on again. The same can be true for your Galaxy S7 and its WiFi connection. First, go to Settings and the select Connections. Next, go to WiFi, tap it, and tap forget. This will disconnect you from the network. Then, restart the phone, and go to the WiFi Setting again, this time connecting to the network and entering in the password. There is a chance that the issue will resolve itself, and the connection will be as strong as ever.
Solution #2: Turn Off Bluetooth
Quite a few users have recently reported that shutting off the Bluetooth connections on their S7 phones have led to much more steady connections to WiFi as well as the ability to connect when they previously could not. To do this, simply go to Settings, then Connections, and tap on the Bluetooth Symbol. Then ensure that it has shut off before restarting your phone and trying to connect again.
Solution #3: Update
On occasion, OS software and firmware can get out of date and start misbehaving in terms of functionality, both with the hardware within the Galaxy and when interacting with outside objects and connections. To update, go to Settings, then About Phone, and then Software Updates. Then, an update can be downloaded over the main data connection and be applied. Once it is done downloading and has applied itself, restart the device and check to see if the WiFi is functional yet again.
Solution #4: When in Doubt, Reset
A bit of an extreme measure, this should only be done when all other software fixes have proven useless. Before performing a Reset, ensure you have taken a back-up of all data stored on your phone so you don’t lose anything important. This can be done from a Google Cloud account or through Samsung’s own back-up services, among many others. To be doubly sure, going to the photos, contacts and Settings menus, going to the back-up prompt and ensuring they are all on the on position, as well as syncing right before resetting is highly recommended. After backing up your Galaxy S7, perform the following steps.
Step One: Go to Settings, then select Backup and Reset.
Step Two: Select Factory data reset
Step Three: Tap Restore phone. After a few moments, a prompt should appear asking for your Google login information. Enter it, and everything should be returned to normal, including a working WiFi connection.
Solution #5: Get The Hardware Checked Out
If your Galaxy S7 happened to suffer a fall, went for a swim, or otherwise suffered a series of unfortunate events before losing WiFi connection, the problem may be hardware related. If that is the case, it is recommended that one take the device to an authorized retailer or repair shop and have the device inspected and repaired. Most plans offer some form of warranty, so this may in fact be covered and cost the user nothing, though that can never be guaranteed. If a replacement is needed, be sure to save a back-up of your data to your Google account before transferring phones.