How To Get A Refund For Recalled Ikea Dressers – Instructions, Options & Fixes

In a press release at 9am on 6/28/16, IKEA announced a voluntary recall of several models of dresser and chest furniture did not adhere to United States Safety Standards. This voluntary recall is after the injuries or deaths of 41 individuals as of 2014, primarily due to the MALM series of dressers. In particular the pieces were found to be a tipping hazard that could cause serious injury or death, especially to children. As a means of handling the issue, IKEA has given two options to consumers.

Friendly IKEA associates will be more than happy to help you through this recall, no matter which option you choose.
Friendly IKEA associates will be more than happy to help you through this recall, no matter which option you choose.

The first is the option to acquire a wall anchoring kit for any of the pieces at no cost to the customer, which would allow these dressers and chests to adhere to safety guidelines. The second of these options is that IKEA is offering refunds (a full refund for all furniture purchased on January 1, 2002 to present, with a 50% refund for those purchased before this date) for those customers who would feel uncomfortable about having the furniture within their home, even with the anchoring equipment. For either case, it is required the consumer call IKEA toll free at 1(866) 856-4532 or register here. When contacting customer service in this manner, you will be allowed the option for the kit to be delivered (and if you are unable to attach it yourself, to schedule and appointment for an IKEA representative to do so), or to set up the process to have the furniture to be returned for refund, either by yourself or by IKEA pick-up services.

An example of the tip risk that is the primary reason for this recall.
An example of the tip risk that is the primary reason for this recall.

While awaiting the kit or refund procedure, the following is advised. In general any IKEA dresser or chest for children above 23.5 inches in height or 29.5 and above for adult oriented furnishings should be placed in an area away from any contact by children or laid flat if possible. After receiving the anchoring kit, abide by the installation guidelines as directed, or await for an IKEA staff member to arrive for installation or removal of the piece(s). The affected products are listed below by name, as all variants (3, 4, 5, or 6 drawer with and without mirror) are currently on recall notice.

MALM
ALESUND
ALVESTA
ANEBODA
ANGUS
ÅNES
ARUP
ASKEDAL
ASKVOLL
ASPELUND
BALSTAR
BANKERYD
BERGSMO
BIALITT
BIRKELAND
BJÖRKVALLA
BJÖRN
BLIMP
BOJ
BOKSTA
BRETT
BRIMNES
BRUSALI
BUSUNGE
DIKTAD
EDLAND
ELIS
ENGAN
ESKIL
FJELL
FJORD
FLATEN
FRIDOLIN
GUTE
GRANAS
HADDAL
HAJDEBY
HEMNES
HENSVIK
HERRESTAD
HOPEN
HOSTELAND
HOLLEBY
HOVDA
HURDAL
KABIN
KIRKENES
KNOT
KOPPANG
KUSK
KULLEN
KURS
KVIBY
LEKSVIK
LO
LOMEN
MAC
MAST
MAMMUT
MANDAL
MERÅKER
MIDSUND
NATURA
NARVIK
NORDLI
NORDNES
NORNÄS
NYVOLL
OTTENBY
RANVIK
RAKKE
RAMBERG
RODD
ROBIN
RUSTIK
SALA
SANDEFJORD
STOCKHOLM
STRANDA
STUVA
SUNDVIK
SVEIO
STAVANGER
SYDVAST
TARVA
TASSA
TRANDUM
TORE
TOVIK
TRANDUM
TROGEN
TROFAST
TRONDHEIM
TRYSIL
TYSSEDAL
UNDREDAL
VARDE
VALLVIK
VAJER
VESTBY
VINSTRA
VISDALEN
VOLLEN


Again, if you happen to live in the United States or Canada and have purchased any of the above pieces of furniture, please use 1(866) 856-4532 or this link to contact IKEA to prevent potential injury or death. We will update this article with any new information as it becomes available.




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