The last few weeks have been very difficult for one of Samsung’s most popular smartphones, the Galaxy Note 7. Last month, a few reports about the phone overheating and catching on fire while charging surfaced. Samsung decided to recall the Galaxy Note 7 phones sold during that time and told users that it would replace them in the next few weeks.
The Galaxy Note 7 was released in August and the battery problems started surfacing just a few days later. More than 2.5 million units were recalled in a move that reportedly cost the company billions. The replacement units arrived to some users with a mark on the box label and a green battery indicator, which let them know that the phone was one of the safe units.
The problems haven’t stopped there as there are now reports of production and sales of the Galaxy Note 7 being suspended. In the last few days, there have been reports of problems with Galaxy Note 7 replacements. The company has asked owners of the phone to turn off the phone while it investigates the recent reports. At least two US mobile networks have also decided to stop issuing replacement Galaxy Note 7 smartphones.
The Galaxy Note 7 battery problems happened during the month of September from users who had not returned their phones after the recall. But the latest battery problems are really bad news for the Galaxy Note 7, which had already been recalled on September 2. The suspension of production and sales comes after a replacement reportedly caught fire. This is said to be the third replacement Galaxy Note 7 that has caught on fire in the last few days.
Some of the Samsung Galaxy Note 7s had already been replaced with the first recall and when reports of one safe unit catching on fire surfaced, many hoped that it would not continue. But it didn’t take long for more incidents to happen. The owner had been using the phone for a week and said he assumed it was safe. The replacement had been given to him for his potentially faulty phone.
The phone’s future is unclear at this point but if you love Samsung devices and want to have something similar to the Galaxy Note 7, the Galaxy S7 Edge is a good replacement. They both have the same main camera, processor and even a similar design.